Shipping & Delivery
At Henry & Sophie Toronto, we aim to deliver your order as quickly and efficiently as possible. Below you will find all the information regarding our shipping and delivery policy.
Processing Time
Orders are processed within 1–3 business days. Once your order has been shipped, you will receive an email with the tracking information.
Delivery Time
The average delivery time is 3–7 business days, depending on your location. Please note that delivery may take longer during busy periods or due to customs procedures.
Shipping Method and Origin
Orders may be shipped directly from our international fulfillment partners. Depending on the destination country, customs duties or import taxes may apply.
Shipping Costs
Shipping costs will be displayed at checkout. The final cost depends on the weight of the order, the destination, and the selected shipping method.
Shipping Responsibility
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If the tracking information indicates that the package has been delivered, the responsibility lies with the customer.
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Please ensure that your shipping address is correct. Address errors must be reported within 24 hours of placing the order.
Contact
For questions regarding shipping or delivery, please contact us at:
Email: info@henrysophietoronto.ca